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Our Business Transformation Programme is managed by Greg James, Deputy Commissioner Transformation.
Our Business Transformation Programme includes:
We're making sure all our decisions are based on what's best for our customers - both individuals and businesses. We're doing this through governance forums with staff from our executive and business unit leadership teams.
The Commissioner's Transformation Reference Group was set up with experienced members from a range of sectors. They represent diverse communities and provide an external perspective and voice on our business transformation. The members are:
Regular independent quality assurance reviews make sure the Programme uses effective processes and follows practices that align with the public sector Guidance for Monitoring Major Projects and Programmes.