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We will work with you to help you meet your KiwiSaver obligations. Where an error does occur, (eg not deducting KiwiSaver contributions) we will issue a reminder. This will be followed by a notice warning you that we may charge you a penalty if you don't meet your obligations in the future.
There are KiwiSaver penalties for:
The penalties are:
In addition, standard tax penalties and knowledge offences apply where either a KiwiSaver employee deduction or compulsory employer contribution is not paid to Inland Revenue or is paid late. This is the same as PAYE deductions where you are subject to late payment penalties, late filing penalties and use of money interest.
You can ask us to reconsider any decision we make relating to KiwiSaver membership or contributions. You have 30 working days from the date you are notified of a decision to ask us to reconsider and to provide information in support of your request. We may ask you to provide additional information.
Not all decisions discussed in "Right of review" above can be reconsidered under the KiwiSaver review process. Some of these other decisions can be disputed under our disputes process.