Tax agent call wait time: If the wait times are too long, you can call us and ask for a callback.
Alternatively, you can send us a secure mail in myIR for non-urgent or more technical issues.
Learn about our solutions to and updates on the most common issues tax agents are facing in myIR
Read our progress updates and proposed solutions to issues that are taking longer to resolve
Learn about myIR and the changes we've made that might affect tax agents
Read more detailed articles and top answers on some common areas of interest
Find information on issues that we've resolved, or that are no longer affecting tax agents
Find a list of all of our current issues here, as well as everything we've fixed so far