A man sitting in front of a laptop, with a blue speech bubble on the left that reads 'Top solutions for tax intermediaries' A man sitting in front of a laptop, with a blue speech bubble on the left that reads 'Top solutions for tax intermediaries' A man sitting in front of a laptop, with a blue speech bubble on the left that reads 'Top solutions for tax intermediaries'

Find out about all of the new myIR changes, issues, and information that may affect tax intermediaries

Tax Agent Call Wait Time: If the wait times are too long, you can call us and ask for a callback.
Alternatively, you can send us a Secure Mail in myIR for non-urgent or more technical issues.

Quick fixes

Learn about our solutions to and updates on the most common issues tax agents are facing in myIR

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Progress updates

Read our progress updates and proposed solutions to issues that are taking longer to resolve

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Changes to myIR

Learn about myIR and the changes we've made that might affect tax agents

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Resource library

Read more detailed articles and top answers on some common areas of interest

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Archived answers

Find information on issues that we've resolved, or that are no longer affecting tax agents

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List of all solutions

Find a list of all of our current issues here, as well as everything we've fixed so far

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