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Inland Revenue is currently structured into nine business groups. We work collaboratively across these business groups, sharing our information with one another and combining our skills and knowledge to maximise our effectiveness.
Provides professional services to enable the delivery of the tax system (including the social policy measures that interact with the tax system) for the 21st century. This includes leading the Business Transformation programme, which is working with all parts of the department to completely transform the way we interact with customers.
Provides us with independent advice, support and assurance, making sure we are doing the right things the right way.
Our people make tax compliance simpler by giving advice and support to Individual, Families, and Micro Business customers, including non-profit organisations. This helps ensure everyone pays and receives the right entitlements and get it right from the start. You’ll talk with us when you call or visit Inland Revenue, and when we’re out in the community.
Our people provide certainty and accuracy around complex and global tax compliance arrangements with Small-Medium Enterprise (SME), including non-profit organisations, and Significant Enterprise businesses. We’re connected with a range of business and delivery partners, representative bodies and government and international agencies to deliver joined-up services and reduce costs to customers and government. We also provide tax technical and legal support for Inland Revenue.
Helps us keep the customer at the heart of everything we do. It uses through data insights and intelligence to help understand and influence customer behaviour.
Provides technical advice about the interpretation and application of tax law to Inland Revenue and to our customers.
Enables us to lift organisational performance through our people.
Provides facilities for our people, business performance analytics, financial and planning advice, and analysis. It also manages our Crown accounting and reporting obligations.
Provides tax and social policy advice to the Government, with the Treasury, and leads the development of our strategy.
Develops, delivers, improves and supports our ICT systems.