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This page explains how to keep your details up-to-date, give feedback and make complaints.
If you change your bank account information, address, company name or any other information previously provided, please email us at firstname.lastname@example.org so our Procurement Operations team can make the necessary changes.
We manage supplier feedback and complaints in line with the the Ministry of Business, Innovation & Employment's "Guide to supplier feedback and complaints".
If you have any concerns or feedback about a particular procurement process, please email the nominated Inland Revenue Commercial and Procurement contact person at email@example.com.
If you feel your concern has not been resolved, or if you have any other concerns or feedback, please email firstname.lastname@example.org for the attention of the Head of Commercial and Procurement or the Chief Probity Officer.
After that, the process for making a formal complaint is set out in the guide.
MBIE also offers a confidential Supplier Feedback Service - again, please refer to the guide.
Go to the Guide to supplier feedback and complaints
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