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Inland Revenue is committed to ensuring that your privacy is protected. Any personal information you do provide to us will be kept for as long as necessary to achieve the purpose we collected it for. If your personal information becomes part of your Inland Revenue records, we will retain the information in accordance with Inland Revenue policy on retention of Inland Revenue records.
As part of our commitment to providing the best possible service to our customers we record all telephone calls answered in our contact centres. This helps us to identify ways that we can provide you with a better service. Please note that child support calls are not answered through our contact centres and so these calls may not be recorded.